IP PBX BD

Call Center Solution



IVR

Interactive Voice Response for call routing and automation.

Extension

Set up multiple extensions for better communication.

Call Forward

Forward calls to another phone or extension seamlessly.

Call Transfer

Easily transfer calls to other agents or departments.

Call Group

Group calls for better teamwork and distribution.

Music on Hold

Play music for customers while they wait on hold.

Call Record

Record all incoming and outgoing calls for monitoring and training purposes.

Call Channel

Establish multiple communication channels for handling high call volumes.

Call Monitoring

Monitor active calls in real-time for quality assurance and support.

Call Conference

Set up conference calls with multiple participants for group discussions.

MINI PBX
Tk.300 per month
Call Center Service
  • 1 Extension
  • 1 IVR
  • 1 Call Channel
  • Call Transfer
  • Call Recording
  • Music On Hold
BASIC PBX
Tk.500 per month
Call Center Service
  • 5 Extension
  • 5 IVR
  • 5 Call Channel
  • Call Transfer
  • Call Recording
  • Music On Hold
PREMIUM PBX
Tk.1000 per month
Call Center Service
  • 10 Extension
  • 10 IVR
  • 10 Call Channel
  • Call Transfer
  • Call Recording
  • Music On Hold
CORPORATE PBX
Tk.2000 per month
Call Center Service
  • 20 Extension
  • 20 IVR
  • 20 Call Channel
  • Call Transfer
  • Call Recording
  • Music On Hold

Frequently Asked Questions

Why use an IP Telephony system?

IP Telephony offers flexibility, cost savings, and advanced features like call forwarding, IVR, and scalability, making it ideal for modern businesses.

What is IVR? How does it work?

IVR (Interactive Voice Response) is an automated system that interacts with callers using pre-recorded messages, guiding them through menu options or routing their calls effectively.

What are user extensions?

User extensions are individual lines assigned to employees or departments within an organization, enabling seamless internal communication.

What is the maximum capacity of a PBX system?

The capacity of a PBX system depends on the configuration. It can support anywhere from a few users to thousands of extensions, depending on business needs.

How do I connect to the PBX system?

You can connect to the PBX system using IP phones, softphones, or even mobile devices over the internet, depending on the setup.

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